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Return Policy

Harambe Jewelers


Refund Policy

Returns and Refunds Policy

Thank you for shopping at Harambe Jewelers.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 10 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 10 days
The product is in its original packaging- The product isn't used or damaged- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return. We must have received the returned item or items before issuing a refund. 

Please contact us before you send the product:

By phone: +1 (855) 886-7906 - By emailing us at: support@harambejewelers.com

Send the product with its original packing and the receipt or proof of purchase, to:
1413 Grant Ave Novato, Ca 94945

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and or from: Harambe Jewelers.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By phone: +1 (855) 886-7906
By visiting this page on our website: harambejewelers.com

By emailing us at: support@harambejewelers.com